BOOKING CONDITIONS PLEASE READ CAREFULLY
The following terms and conditions apply to passengers booking after 5th August 2008 with CC Cabs and other associated names and website's, which are trading names of CC Cabs: Registered Office, CC Cabs, 19 Tower Avenue, Basildon, Essex SS15 5PE, United Kingdom. Registered in England.
CC Cabs is an English registered company and is therefore subject to UK law and those of the E.E.C. where applicable.
Payment is required at the time of booking. CC Cabs will then produce written confirmation of the details regarding the booking, either by email or fax. This confirmation acts as your ticket and must be presented to the CC Cabs representative or driver for both the outward and return journey at the time of each journey. Such payment is strictly non-refundable except in circumstances where CC Cabs, due to causes beyond its control, cancels or, at its absolute discretion, agrees to cancel the booking. Where a booking is made by telephone, the booking is subject to, and the client accepts, CC Cabs booking terms and conditions. These are available on our website or on request by email, fax or by phone.
Where two or more people are included on the same booking, the person purchasing the booking shall be deemed to do so on the basis that he/she acts as an agent for both or all members of the party and accepts these booking conditions on behalf of each member of the party.
Where CC Cabs accepts bookings for travel on services provided by operators other than CC Cabs we do so as agents for the operator concerned whose own conditions of carriage will apply and our liability will be confined to travel on our own services.
IMPORTANT The Client will read and the client confirms that they will act on the instructions on the travel voucher with regards to confirming and making contact with the local office for the purpose of arranging their return transfer and will not leave the collection point until they have contacted the office and gained permission. Alternative transport costs will NOT be met unless authorised by the local office before commencement of transfer.
In the case of missed flights, flight delays or transport failure through breakdown or weather conditions, forcing you to miss your transfer, CC Cabs will require you to claim on your travel insurance for the cost of your new transfer or alternative transportation, accommodation or any other expenses. It is a condition of carriage that you have sufficient travel insurance cover for any occasion.
The destination and pickup addresses on your ticket are the address to which you will be delivered and picked up. Should you wish to change these or any other details, this must be done in writing by either email or fax directly with CC Cabs Service Centre at least 2 days prior to the date of travel.
CHANGES - Any modifications to a booking will be subject to an administration charge of £10.00
Customers are entitled to cancel the ticket by recorded delivery letter email or fax.The booking will deemed to be cancelled on the date that CC Cabs receives the letter fax or email at our Service Centre address This is CC Cabs, 19 Tower Avenue, Basildon, Essex SS15 5PE United Kingdom. Cancellations must be made at least 30 days before the time of travel. In the event of a cancellation by the Customer, CC Cabs, may at its absolute discretion, refund the money subject to a deduction of £9.00 per passenger administrative charge for bookings over 30 days in the future. Cancellations of less than 30 days notice will have a 100% cancellation charge. Upon cancellation the Customer will be given a cancellation code. This code must be quoted on any future correspondence with CC Cabs
Customers are entitled to TWO ITEMS OF LUGGAGE ONLY, one hand luggage plus one normal luggage case NOT EXCEEDING 23kg in weight. ANY EXCESS OR OVERWEIGHT LUGGAGE MUST BE DECLARED at the time of booking we MUST be informed of items such as sports equipment (golf clubs, ski's windsurfers etc) and electric wheelchairs We will be as sympathetic as is reasonably possible, but occasionally, extra charges may be made at our absolute discretion. Luggage MUST be clearly labeled with the owners name and destination address. In the event of undeclared excess luggage, CC Cabs reserve the right to charge an excess baggage allowance (which must be paid for prior to transportation) or to refuse transport of the excess items
Baby seats and booster seats cannot be fitted to vehicles over 7 seats in size.
CC Cabs reserves the right (and delegates to its drivers and appointed agents the right) to refuse to carry any person who is thought to be under the influence of alcohol or illegal drugs and/or whose behavior is considered to pose a threat to the driver, the vehicle or the other passenger(s).
Passengers are not allowed to consume alcohol on any of our vehicles. The one exception to this rule is when it has been agreed in writing by CC Cabs that passengers utilising our Limousine Service will be allowed to consume reasonable amounts of alcohol during their transfer.
Smoking or drinking is not permitted in CC Cabs vehicles.
CC Cabs will use every reasonable means to ensure that the vehicle(s) arrives on time to begin the period of hire and that it reaches its destination on time. CC Cabs will not incur any liability whatsoever in the event of any delay due to causes beyond its control. Vehicles are fully insured for passenger and third party claims, as required under local law. However, whilst every care is always taken, customers' property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Customers are therefore advised to check their own travel insurance. THIS IS YOUR RESPONSIBILITY.
CC Cabs shall only be liable for any reasonable and foreseeable consequential losses arising directly out of a breach in contract. In such cases our liability shall be limited to the ticket face value.
As this is a fully automated system, should an undercharge happen, CC Cabs reserves the right at any time to charge the missing amount to the clients card or to cancel the transfer at its discretion and refund the amount paid.
All transactions will be regarded as taking place in The United Kingdom. You are buying a ticket to travel which is valid immediately you complete payment and will be delivered immediately by email. All places are reserved as notified on the ticket/voucher.
All comments regarding our service should be in writing and addressed to CC Cabs, 19 Tower Avenue, Basildon, Essex SS15 5PE. United Kingdom
© 2004 - 2012 CC Cabs. All rights reserved.